The misconceptions of the Emergency DepartmentCreated by:
Emergency medicine is the medical specialty dedicated to the diagnosis and treatment of unforeseen illness or injury. It encompasses a unique body of knowledge. The emergency physician has the tools needed to begin the management of any acute medical condition or injury. They will manage sick patients every day and have a major impact on their lives and will have the opportunity to perform many procedures, both routine and life-saving. I would love to hear from doctors and other allied health professionals who are working or have worked in ER and what your experience was like. Recently in Queensland, Australia they shared this infographic to spread the message that emergency departments are there for emergencies. The ER is designed to provide emergent care to make sure you are safe, healthy, and comfortable. It is not an in-and-out clinic or a primary care office. They then suggested to call 13HEALTH, a medical help line available 24 hours a day where you are able to speak to registered nurses. From what I have heard from patients, the feedback they gave on this service was not all positve. Many said the nurses advised them to go to emergency most of the time. They would also make it quite difficult to advise due to legalities - Is the patient beside you? Can they speak? If they cannot speak for themselves I will require them to give verbal authorisation that you can speak on their behalf. Most of the time, people using this kind of service would believe it an emergency situation and the patient most likely wouldn't be coherent. Also, how well can one diagnose or offer solid advice from the phone? It is a risky situation. So in my opinion, it would seem there are a few flaws in this type of service. I wonder if Singapore or other countries have this kind of service and has it been successful?