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The Waiting Game: 6 ways to improve your patient’s waiting time
 

The Waiting Game: 6 ways to improve your patient’s waiting time

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A patient’s waiting time can have that powerful effect on their overall mood.
 
today.mims.com
 
31 Aug 2016 - General
 
I've said it many times here, I really don't like it when patients wait, but of course you cannot control everything. When we set appointments, we count the number of people, ask what they need and so time patients accordingly. For simple cle...
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At the clinics specially in government sector in Sri Lanka, there is a lot of crowd there in the clinics everyday. Because, in my country free health is practiced. So the public is concerned even by hay fever. Anyhow we have to treat whatever the num...
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Aside from comfortable seating and well-ventilated waiting room, my top priority would be an accessible hot and cold water station. Getting dehydrated while waiting for the doctor often augments a patient's frustration. Offering tea and coffee al...
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Now here we come again with the waiting game. I think culture has something to do with this waiting game process. First of all we are aware that we have this so called, "Filipino Time". Maybe not all of us are guilty but most of us I guess...
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This is a real problem because no matter how much we want to follow our schedule, the nature of our job makes this impossible. Doctors always live on the edge - we have to respond to emergency calls, deal with unforseen situations, listen to our pati...
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Believe it or not long waiting times also tend to be an issue in telemedicine. I would apologize, like the article suggested, by explaining the delay, thanking them for their patience leading to assuring to them that I was there now to attend to thei...
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This is true. Usually doctors schedule on their clinics are not being followed. And most of the time patients gets irritated for the delay. But I have this experience where my doctor is not yet around and they got a very nice idea where putting some ...
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