Leader: Don’t squander valuable patient-doctor bondShared by:
There are many frustrating experiences to endure at visiting time in a busy hospital ward. Getting someone to answer the intercom to let you in is usually the first one, an exasperating experience after what might have been a long and stressful journey to see a loved one who is by that stage only yards away. The next is the reluctance of staff to make eye contact with a visitor who is clearly looking for information. But the worst is the long wait to speak to a doctor, who should arrive “soon” to cast light on a worrying condition about which nurses can’t offer guidance.
11 Dec 2016 - General