What to do upon receiving complaints about your healthcare staff?Shared by:
No medical practice is immune from complaints from patients. As the owner of a medical practice, it would be most unusual to not have received any sort of complaint, whether big or small, about your medical practice, your staff members, or even you yourself. It is important to handle these complaints well, because no matter how trivial they may seem at first, they have the potential to ruin the reputation of your medical practice.
11 Jan 2017 - General