(Actionline) Nurse mistakenly gives wrong info to patient

(Actionline) Nurse mistakenly gives wrong info to patient

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A NURSE at a private hospital in Kuala Lumpur has mistakenly told a patient to consume reconstituted sinus relief liquid, which is not supposed to be ingested.
6 Feb 2017 - General
Jeremy Goh It is part of the standard protocol for HCPs to ask if the patient/relative has understood the instructions as what Marinelle Castro stated. For actions that require the participation of relatives such as bed turning, a return demo is warranted to ensure safety of the patient. Mistakes such as the one that occurred coul...
 (Total 74 words)
Jeremy Goh The only way that electronic medical records can prevent such misunderstanding is when nurses provide standard and printed instructions for the patients. Fortunately, I have never heard of a similar incident in our institute. Based on my observation, nurses confirm if parents/ patients understood instructions by asking them about it. Also, prior to discharge, all patients have to sign the prescription...
 (Total 73 words)